FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our support team to initiate a return.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 2-3 business days and shipping takes 5-7 business days.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and times will vary based on the destination.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's site.
Orders
Below are some of are common questions about orders
How do I place an order?
Simply browse our website, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment details, then confirm your order.
Can I modify or cancel my order after placing it?
We process orders quickly, so modifications or cancellations are only possible within 1 hour of placing the order. Contact our support team as soon as possible for assistance.
How do I check my order status?
You can track your order in the My Orders section of your account or use the tracking link sent to your email.
What payment methods do you accept?
We accept credit/debit cards, PayPal, UPI, and other secure payment methods. All transactions are encrypted for security.
Products
Below are some common questions about our products
How do I know if a product is in stock?
If a product is in stock, you’ll see an "Add to Cart" button. If it’s out of stock, you’ll see an option to be notified when it's available.
What if I receive a defective or incorrect product?
We’re sorry for the inconvenience! Please contact us within 7 days of receiving the item, and we’ll arrange a replacement or refund.
How do I find the right size for clothing or shoes?
Check our Size Guide on each product page for detailed measurements. If you need further help, contact our support team.